Information about online booking

Posted on: September 26th, 2011 by Alter Ego Hair Design

I appreciate all my loyal clients/friends and the patience you all have shown during the transition to the new online booking site. I am always looking for new ways to become more efficient and streamlined in my day-to-day operations, and I truly think that this system will just keep getting better.

Though there have been times that the product has not worked exactly according to plan and a couple of cases of my human error, we have all kept calm and carried on. It seems that perfection requires patience for all of us at times, and I could not be more grateful for your understanding.

Some great features of this new system are the appointment confirmation and reminders via email and text. Please note that if you think you booked an appointment online, but did not immediately receive an email with “New Appointment Notification” in the subject line, it means that your appointment was not booked. The system will “time out” if there is an extended delay in the booking process. If this happens, you should be able to log back in and schedule again. You will get an email as soon as your appointment is booked, then again as a reminder 48 hours in advance.

For those of you who haven’t tried booking an appointment online, I hope you do soon. As always, I hope you’re having a great hair day!


Lindsay Steffe